- Question
Can I keep my current British Gas tariff when I move house?
- Answer
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It depends on your tariff. Some of our tariffs can be transferred to your new address when you move. These are called portable tariffs. Tariffs that can't be transferred are called non-portable tariffs.
Check the tariff page to see if you can transfer your tariff. You'll need to select your current tariff from the available list and view the terms and conditions.
You can tell us about your move online. If you've registered to manage your accounts online, log in and select 'move home' from the left hand menu.
If you're not registered, use our moving home tool.
Want to change your tariff when you move?
Depending on which tariff you're on, we may charge a cancellation fee. Check your terms and conditions for details or call us on 0800 048 0202*, we're open from 8am-8pm, Monday-Friday and 8am-6pm on a Saturday.
*Calls may be recorded and/or monitored for quality assurance and compliance purposes.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=3264
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