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  • Question

    Can I use the previous tenants' gas card or electricity key?

    • Answer
    • Maybe - but to make sure you don't end up paying their outstanding balance we need to check the previous tenant did not owe money.

      Call us on 0800 048 0303*, we're open 24 hours a day, 7 days a week, with:

      How to find your meter serial number:

      On your electricity meter:
      This is a number beginning with S or F and usually under the screen next to the barcode.

      On your gas meter:
      This is a number beginning with L or M next to the barcode.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=2232
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