Home / Product Selection / Energy / Pay As You Go / Can I use the previous tenants' gas card or electricity key?
- Question
Can I use the previous tenants' gas card or electricity key?
- Answer
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Maybe - but to make sure you don't end up paying their outstanding balance we need to check the previous tenant did not owe money.
Call us on 0800 048 0303*, we're open 24 hours a day, 7 days a week, with:
- the date you moved
- a meter reading - find out how to read your meter
- your address
- your meter serial number
How to find your meter serial number:
On your electricity meter:
This is a number beginning with S or F and usually under the screen next to the barcode.On your gas meter:
This is a number beginning with L or M next to the barcode.*Calls may be recorded and/or monitored for quality assurance and compliance purposes.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=2232
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