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  • Question

    Dishwasher troubleshooting

    • Answer
    • Problems you can try fixing
      ProblemWhat to do
      Dishwasher is damaging crockeryCheck you're loading your dishwasher properly - your user manual will show you how.
      The timer or programmer isn't working properlySome dishwashers have an Economy 7 or delayed timer setting to save money and work at night - if your dishwasher does, check if this is on.

      Check you're using cleaning salts, rinse aids and tablets correctly.

      Dishwasher is making a noiseTurn off the electricity to the appliance at your fuse box / consumer unit.

      Check the spray arms can revolve freely without catching on anything (there's usually one arm at the bottom of the dishwasher and one under the first shelf).

      Problems you need an engineer for
      ProblemWhat to do

      Dishwasher keeps blowing a fuse or tripping the circuit breaker the soap dispenser is faulty or there's a problem with my dishwasher door

      If you have Kitchen Appliance Cover and your dishwasher is covered, please call us on 
      0800 294 9650*.
      My dishwasher
      keeps filling with
      water when switched off
      If you can, turn the isolation tap to the dishwasher off (the isolation tap is usually under the kitchen sink), then, if you have Kitchen Appliance Cover and your dishwasher is covered, please call us0800 294 9650*

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=2489
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