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  • Question

    Home Energy Top Up - 'An error has occurred please try again' message

    • Answer
    • This is due to a server error or a problem with the website. Try to top up again in half an hour. If it is still unsuccessful, call us on 0800 107 0188*.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=2081
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