Home / Product Selection / Energy / Billing / How can I change which bank account you take my Direct Debit payment from?
  • Question

    How can I change which bank account you take my Direct Debit payment from?

    • Answer

    • If you would like to change your bank details, simply log into your online account, select "Your Plan" and click on "Change my bank details". Just provide your new bank details there and it will be automatically updated in our systems*.

      *Please note that if your instalment is due in the next few days, then it would still need to come out from your existing bank account as we would have already submitted the request to your bank. In this case, the change would be reflected from your next instalment only.

      Homecare customer? Send us an online enquiry or call us on 
      0800 365 100*.

      Alternatively if you haven't got an online account why not Register now or you can call us at 0800 048 0202**.

      **Calls may be recorded and/or monitored for quality assurance and compliance purposes.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=3445
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