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  • Question

    How do I cancel my Direct Debit?

    • Answer
    • Send us an online enquiry or call us on 0800 048 0202* to cancel your Direct Debit and discuss other ways to pay your energy bills. Alternatively you can cancel your direct debit by letting your bank or building society know. For more details see our information on the Direct Debit guarantee.

      If you're leaving British Gas and you owe money on your account, we'll send you a bill for this amount.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=3451
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