How do I change my pay as you go meter to a credit meter?

We may be able to exchange your meter if:

• you're over 18 or somebody over 18 is willing to take responsibility for your account
• you're not in debit on any British Gas account
• you're not in credit by over £50 (we suggest you run your credit down as much as possible as we can't transfer large amounts to your new credit meter)

Take an up-to-date meter reading and call us on 0800 048 0303*. We'll do a credit check in your name. If you pass the credit check we can arrange for a date for your meter to be exchanged and discuss your payment options.

Prefer not to be credit checked? We can still exchange the meter if you pay a security deposit upfront, based on your consumption history. Call us on 0800 048 0303* to discuss what this payment would be for you.

Our phone lines are open 24 hours a day, 7 days a week.

*Calls may be recorded and/or monitored for quality assurance and compliance purposes.