How do I check my weekly recovery rate?

You can check your weekly recovery rate on your meter:

1. Make sure your card is not in the meter.
2. Press the red button A once to activate the screen.
3. Wait for the Please wait message to disappear.
4. Press and hold red button A until you hear a beep.
5. Check the bottom right of your screen to see what number screen you're on. Keep pressing the red button until you reach screen 27.

Screen 27: Total amount owed if you have energy debt

Screen 25: Minimum amount per meter week to pay off a energy debt (your weekly recovery rate)

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You can check how much you have left to pay

1. Insert the key into the meter.
2. Press the blue button to move through screens.
   • See your balance on screen S - if screen S shows £0.00 you've finished paying your debt. Remember that if you've been using your Emergency Credit, you may still have this to pay back.
   
   
   
   • See your weekly recovery rate on screen T.