- Question
How do I check my weekly recovery rate?
- Answer
- Gas:
You can check your weekly recovery rate on your meter:
- Make sure your card is not in the meter.
- Press the red button A once to activate the screen.
- Wait for the Please wait message to disappear.
- Press and hold red button A until you hear a beep.
- Check the bottom right of your screen to see what number screen you're on. Keep pressing the red button until you reach screen 27.
Screen 27: Total amount owed if you have energy debt
Screen 25: Minimum amount per meter week to pay off a energy debt (your weekly recovery rate)
Electricity:You can check how much you have left to pay
- Insert the key into the meter.
- Press the blue button to move through screens.
- See your balance on screen S - if screen S shows £0.00 you've finished paying your debt. Remember that if you've been using your Emergency Credit, you may still have this to pay back.
- See your weekly recovery rate on screen T.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3697
- Not the answer you were looking for?
- Click a problem area below for more Energy solutions
-
- Not sure where to start, try searching our site