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  • Question

    How does Remember my email work, when I log in?

    • Answer
    • To save time when you log in to your online account, there's the option to remember your email address for next time. This means that when you next come to access your account, your email address will automatically appear in the 'Log in' box. We do this by saving a cookie - a small text file that helps store important information - to your computer.

      All you've got to do is check the box in the log in area if you'd like to remember your email address and uncheck it if you'd like to erase those details. If you're using a shared computer we recommend that you don't save your email address.


      It's worth noting that for this service to work, you must enable cookies on your computer.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=1714
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