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  • Question

    How many callouts are included within my price?

    • Answer

    • You have unlimited callouts each agreement year included with your agreement price. If you have one of our HomeCare® agreements, you can call our free helpline which is manned 24 hours a day, 365 days of the 
      year - in the event of a breakdown.

      However, the amount of times you call us out over the previous two years is one of the many factors that will be taken into account when calculating your price for your agreement renewal price.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3074
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