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  • Question

    How often will I receive statements if I pay by Direct Debit?

    • Answer
    • We'll send you a statement roughly every quarter. If you manage your account online we will send you an email when your latest statement is available.

      EnergySmart™ customers
      We send you an email every month when your bill is available to see online.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=0,CASE=3397
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