Home / Product Selection / Energy / Troubleshooting / I can't get my central heating thermostat to work
  • Question

    I can't get my central heating thermostat to work

    • Answer

    • First check you've set the clock/programmer correctly and make sure the right heating option is selected - choose on or constant.

      If you have a digital thermostat, you can look up any unfamiliar symbols on the display in your user guide.

      Your user guide or manufacturer website may have some additional troubleshooting information too.

      Still not working?

      If you've done all the checks and still can't get the thermostat to work properly, book a callout.


    •  
    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=4584
    •  
    •  
    • Not the answer you were looking for?
    •  
    • Click a problem area below for more Energy solutions
    •  
    •  
    •  
    • Not sure where to start, try searching our site
    •  
    •  
ad_holder