Home / Product Selection / Energy / Tariffs / I want to move the EnergySmart™electricity monitor to another property, how do I erase data?
  • Question

    I want to move the EnergySmart™electricity monitor to another property, how do I erase data?

    • Answer

    • For black and white monitor customers:

      If you want to reset the electricity monitor and erase all consumption data, tariffs and targets, press and hold the 'Up' and 'Down' buttons whilst turning power on to the display. This will erase all settings and stored data.

      For colour monitor customers:

      If you let the monitor naturally power down then all consumption data will be erased.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=5161
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