Home / Product Selection / Energy / Boiler Maintenance / I'd like to know how I change the time or date of the breakdown appointment
  • Question

    I'd like to know how I change the time or date of the breakdown appointment

    • Answer
    • Plumbing and Drainage appointments , call us on 0800 294 9650* to change your appointment time/date.

      All other breakdown appointments.

      To change the time/date of your breakdown appointment:

      1. go to 'log in or register', this will open in a new window
      2. select your 'Maintenance & Repair account'
      3. scroll down to your 'Appointment Diary'
      4. click the + symbol, as shown below
      5. change your appointment date or time

      Alternatively, if you prefer you can call us to change the date or time of 
      your appointment on 0845 950 0400.*

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=726
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