Home / Product Selection / Energy / Billing / If there is a price change, will you automatically adjust my Direct Debit?
  • Question

    If there is a price change, will you automatically adjust my Direct Debit?

    • Answer
    • Yes - the next time we review your Direct Debit payments. We will review your account, usually twice a year, and we take into account any change in the price of your tariff, including the date on which the change happened.

      This information is used together with our knowledge of your energy consumption and any credit/debit on your account.

      We'll always let you know 10 days before we collect the new amount from your bank either by email or post.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=3401
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