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  • Question

    I'm moving but I can't take a meter reading: what do I do?

    • Answer
    • To make sure your British Gas account is closed or opened properly, we need a correct meter reading. This will help us make sure you are only charged for the energy you have used.

      If you can't access your meters and you live in a rented property, ask your landlord or letting agent for a reading - they usually keep a record.

      Already moved out? If you've already moved out and no longer have access to the meter, or if you can't get an accurate reading, we can estimate your final account based on your previous energy consumption.

      Complete the details online now.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=2235
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