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  • Question

    Information about the Home Insulation Survey

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    • How long will the home insulation survey take?

      The survey will normally take between 1-2 hours to complete.

      Will I need to be at home while the home insulation survey is carried out?

      Yes. Someone will need to be in the property at the time of the survey.

      Who do I contact with questions about my home insulation survey?

      If you have any questions or concerns about your survey appointment once it has been booked you can contact the surveyor who will be happy to help you. You'll find their contact number on the survey confirmation letter we send you.

      What will happen during the home insulation survey?

      One of our qualified surveyors will visit your home and assess what type of insulation you need. We will then provide you with a free, no obligation quote. If you decide to have your home insulated, we will then arrange a convenient time for the installer to carry out the work.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=4090
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