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  • Question

    I've made a payment but can't see it in my online account?

    • Answer
    • If you've recently made a payment online your account balance will reflect this immediately. Please remember your balance doesn't take into account any energy you have used since your last bill or statement.

      Alternatively, you can view all your account transactions by using your account history tab.

      If you've not got an online account yet you can register now and view all your transactions online.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=773
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