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  • Question

    Looking after your paper statements

    • Answer
    • Fraudsters use personal information from different sources to steal people's identities. Viruses are one way to do it. But they also use paper documents of your accounts containing personal details. Fraudsters use many methods such as searching in dustbins to obtain these documents.

      You should take simple precautions to keep your details safe and to dispose of your paper statements safely, such as shredding them before you bin them. You may also want to switch to online statements. You can register for an online account, providing you have your Customer Reference Number handy.

      Register now for an online account.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=6113
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