Home / Product Selection / Energy / Billing / My account is in debit. Can I pay a lump sum and reduce my Direct Debits?
  • Question

    My account is in debit. Can I pay a lump sum and reduce my Direct Debits?

    • Answer

    • Monthly fixed Direct Debit payments are the same every month but as energy usage is usually higher in winter, some people build up a debit because they're using more energy than they're paying for. This should level out over the summer - but if you prefer you can make a 
      payment online now      .

      Alternatively, send us an online enquiry or call us on 0800 048 0202* to pay off the debit on your account. We can also review your monthly Direct Debit payments.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=3439
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