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  • Question

    What can I do with my online account?

    • Answer
    • In your online account you can:

      • send us a meter reading
      • see your most recent gas/electricity bills/statements
      • see your bill/statement history
      • make secure online payments
      • call out an engineer
      • book an annual service visit
      • see and track your energy consumption on a graph

      View our online account demo now.

      You also get alerts by email, letting you know when your bill is ready to view and reminding you to enter meter readings when necessary.

      If you don't register for an online account you can still:

      Send us a meter reading online.

      Make a secure payment online.

      It's quick and easy to register for an online account. You just need your Customer reference number, which you'll find on any of your bills or statements, as shown below.

    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=2213
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