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  • Question

    What does charges refunded mean?

    • Answer
    • "Charges refunded" transactions will be displayed when we have refunded a gas, electricity or energy charge. This is most commonly due to producing a more accurate bill, based on an actual meter reading and not an estimate.
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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=4030
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