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  • Question

    What does 'failed payment' mean?

    • Answer
    • This means we were unable to collect your payment. Please contact your Bank for further information. If you pay by Direct Debit, we'll reapply for your payment within 10 working days after your agreed payment date.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3797
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