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  • Question

    What if I'm having trouble paying my bill?

    • Answer
    • If you're having trouble paying your gas or electricity bill, call us so we can help on 0800 107 7064 * or textphone 18001 0800 072 86268.*We're open Monday to Friday 8am to 8pm and Saturday 8am to 6pm.

      There are a number of ways we can try to help, but it's really important youlet us know as soon as possible if you're having problems paying your bill.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=2160
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