Home / Product Selection / Energy / Boiler Maintenance / What is a Boiler and Breakdown Discount/Charge?
- Question
What is a Boiler and Breakdown Discount/Charge?
- Answer
-
Your agreement price is calculated based on a number of factors. In order to make our pricing policy fair to all our customers, the amount we charge for your HomeCare® cover could be affected by:
- the make and model of your boiler
- the age of your boiler
- how often it has broken down in the last two years
- how expensive it is to repair.
- where you live
If you have HomeCare 300™ your total charge or discount will also be influenced by any callout history for your 'Plumbing and Drains' during the last two years.
If you have HomeCare 400™ your total charge or discount will also be influenced by any callout history for your plumbing and drains and/or home electrics during the last two years.
If you pay a fixed fee per completed repair with our Flexi™ range of products your total charge or discount may also be influenced by any callout history during the last two years.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3060
- Not the answer you were looking for?
- Click a problem area below for more Energy solutions
-
- Not sure where to start, try searching our site
