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  • Question

    What types of Direct Debit arrangement are available?

    • Answer

    • Monthly fixed Direct Debit
      Spread your energy costs more evenly throughout the year and know exactly what your bills are each month.

      We review the monthly fixed amount usually twice a year to make sure they reflect your energy usage and current tariff.

      Variable Direct Debit
      You pay for the actual amount of energy you use each month or quarter, as you would for a phone bill. You pay more in winter when your energy usage is highest, and less in summer

      There are two types of variable Direct Debits:

      • Monthly variable Direct Debit (EnergySmart only customers)
      • Quarterly variable Direct Debit

      We recommend you submit regular meter readings so you only pay for what you use.




      This graph shows how a quarterly Direct Debit could vary according to your energy usage throughout the year.

      We'll send you a bill 10 days before we collect your Direct Debit payment.


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