Home / Product Selection / Energy / Billing / Why may my monthly Direct Debit amount change after getting a refund?
- Question
Why may my monthly Direct Debit amount change after getting a refund?
- Answer
- Requesting a credit refund means that we may adjust your monthly payment amount to ensure that the remaining months in your plan cover the amount of energy you use.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=1866
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