Home / Product Selection / Mobiles / Apps / I am trying to access BlackBerry App World but I’ve forgotten the password for my BlackBerry ID and the answer to my secret question?
- Question
I am trying to access BlackBerry App World but I’ve forgotten the password for my BlackBerry ID and the answer to my secret question?
- Answer
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If you have forgotten your BlackBerry ID and the answer to your security question you can now reset your BlackBerry password online. You will not be required to enter your security/recovery question when completing this online.
- To reset online click here
- Enter your BlackBerry ID, which is the email address you used to set up BlackBerry App World. This is also the email address you already have associated with your phone.
- An email has now been sent to your email address. Sign in to this email account through the browser on your phone or a computer.
- Open the password reset email and click the link to reset your password.
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=185,E=0000000003208073908,K=2436,Sxi=13,T=guruCase,VARSET_COBJID=42068,Problem=Obj(42068)
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