Home / Product Selection / Mobiles / Apps / I have downloaded an App that isn’t working properly and I need support, who should I contact for help?
- Question
I have downloaded an App that isn’t working properly and I need support, who should I contact for help?
- Answer
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Apps downloaded from BlackBerry App World are not supported from o2 they are supported by the company that produced the App. To contact the company with a query about the application follow the steps below. From the device Home Screen open BlackBerry App World Select the My World tab which will list all the App's you have downloaded. Highlight the App you are having problems with.
Open the menu
options and select 'Contact Support'This will draft an email to the company who produced the App. This is the email address that you will need to contact with your query.
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=185,E=0000000003208073908,K=2436,Sxi=13,T=guruCase,VARSET_COBJID=42068,Problem=Obj(42068)
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