Home / Product Selection / Mobiles / Customer Service / If I switch to a new simplicity allowance but I decide I want to change, can I switch back to my original simplicity allowance?
  • Question

    If I switch to a new simplicity allowance but I decide I want to change, can I switch back to my original simplicity allowance?

    • Answer
    • No. You won’t be able to go back to your original simplicity allowance anymore. You’ll only be able to choose one of the new simplicity allowances. 

      If you choose another Pay & Go tariff or a new simplicity allowance, you won’t be able to go back to an old allowance or tariff.

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=371,E=0000000003210924513,K=7035,Sxi=8,T=PG_Tab2,ts=Care2_5_Customer,question=ref(User):str(Mobile),cmd=new,&tab=2
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