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  • Question

    What is Visual Voicemail?

    • Answer
    • Visual Voicemail allows you to see who has left you a voice mail, when the message was left, delete a message, view contact information and call the person back without having to listen to the message first.

       

      Visual Voicemail allows you to go directly to any of your messages without listening to the prior messages; so you can quickly select the messages that are most important to you.

       

      You can access visual voicemail on the iPhone by tapping the phone icon then voicemail. If you have any new Voicemails it will indicate how many before you tap in a small red circle to the right of the icon.

       

      When you’ve accessed voicemail you’ll be presented with a list of voicemails that you have stored. A blue dot to the left of the name / number indicates an unheard message. You can play, pause, delete and rewind messages from this screen.

       

      Please note: Visual Voicemail and call merging are not available with Pay & Go.


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