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You can set your ring time to 5, 10, 15, 20, 25 or 30 seconds.

• Tap **61*121*11* into your phone as if you're making a call.
• Next enter a time between 5 and 30 (the number of seconds in multiples of 5)
• Press # and then the call button. Don't put the phone to your ear - just look at the display until you see a message confirming your ring time has been set.

Visual Voicemail allows you to see who has left you a voice mail, when the message was left, delete a message, view contact information and call the person back without having to listen to the message first.

Visual Voicemail allows you to go directly to any of your messages without listening to the prior messages; so you can quickly select the messages that are most important to you.

You can access visual voicemail on the iPhone by tapping the phone icon then voicemail. If you have any new Voicemails it will indicate how many before you tap in a small red circle to the right of the icon.

When you’ve accessed voicemail you’ll be presented with a list of voicemails that you have stored. A blue dot to the left of the name / number indicates an unheard message. You can play, pause, delete and rewind messages from this screen.

Please note: Visual Voicemail and call merging are not available with Pay & Go.

Visual Voicemail is automatically activated when you activate it on iTunes. This can take up to 10 minutes after activation. To access Visual Voicemail tap the Phone button and then tap the Voicemail button. The first time you access Visual Voicemail you will be prompted to set a PIN and personal greeting.

Note: if you are allocated a temporary mobile number as part of the 'porting' process, any voicemails on the temporary number will be deleted when your existing mobile number becomes live. Also, any Voicemail 901 messages which are saved will be deleted when VVM is set up.

To switch divert to Visual Voicemail on dial 1750 free from your iPhone and to switch it off dial 1760.

Check out our O₂ Guru TV video below:

Help Videos

How to switch off voicemail on an iPhone

Accessing Visual Voicemail on the iPhone is easy; just tap the phone and then voicemail and you can see all you messages. You can scroll up and down, see who’s left you a message, and listen to a message simply by tapping it.

You can also access voicemail from your iPhone by dialling 901.

You can access your voicemail from another phone by dialling your own mobile number and press the * key to interrupt your greeting. Enter your voicemail password when requested and you can then access your voicemail messages.

Yes. From another phone, dial your own mobile number and press the * key to interrupt your greeting. Enter your voicemail password when requested and you can then access your voicemail messages.

Please note: Visual Voicemail and call merging are not available with Pay & Go.

You can save up to 40 minutes worth of messages. Each message can be between 3 seconds and 4 minutes long – messages less than 3 seconds will automatically be deleted.

Messages will be saved for 30 days from the day they are listened to

You will be able to recover deleted messages from the iPhone for 7 days after you have deleted them, after this point they will be permanently removed from the handset. Before they are removed they can be listened to or undeleted.

Important Note

To listen to a deleted message - Tap Deleted Messages (at the end of your voicemail messages), then tap the message you want to hear. To undelete a message - Tap Deleted Messages (at the end of your voicemail messages), then tap a message and tap Undelete. The message returns to your messages list.

To enter your voicemail number:

1. Tap Settings

2. Swipe left or right to applications and tap phone

3. Tap the box under voicemail number

4. Enter the desired voicemail number, usually 901

5. Tap save