Home / Product Selection / Mobiles / Faults and Repairs / Why are some of my text messages, call history and sent messages being automatically deleted?
  • Question

    Why are some of my text messages, call history and sent messages being automatically deleted?

    • Answer
    • The phone does this because you have too many messages for it to support. It also deletes the messages because it automatically cleans up the messages after a set amount of days.


      To stop the deletion of texts, install an SD memory card. To stop the complete deletion of your texts and emails, here's what you do -

      • From the Home Screen select Options and Message Display
      • Scroll all the way down to the bottom of this page there's an option called "Keep Messages"
      • Select the period in which you wish your phone to keep your messages.

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=185,E=0000000003208073908,K=2436,Sxi=13,T=guruCase,VARSET_COBJID=42076,Problem=Obj(42076)
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