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  • Question

    Will I be charged for someone leaving me a voicemail message when I am abroad?

    • Answer
    • If you are abroad when the call is diverted to Voicemail on no answer or busy, the caller is charged for a UK deposit call and you will be charged for a UK to roaming call and a roaming call to voicemail (this is as per 901). If the call is diverted to voicemail on unreachable, the caller is charged for a UK deposit call and you are not charged. 

      Note: If you do not wish to receive these charges we recommend that the Voicemail divert is disabled before leaving the UK. 
      To switch Voicemail divert off dial 1760. To then switch it back on when you are back in the UK dial 1750.

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=90,E=0000000003207515046,K=9414,Sxi=15,T=guruCase,VARSET_COBJID=17293,Problem=Obj(17293)
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