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    BlackBerry software update page

    • Answer
    • what do I need to do?

      Before updating your phone, please charge your phone fully, and back up all important data if you haven't already done so. SIM and memory card data won't be affected but your mobile's memory may be re-set depending on the update method chosen.

      BlackBerry Update Service via your PC

      In order to use the BlackBerry Device Update Service you will need a Windows PC, an internet connection, a USB connection cable and your phone.

      You'll find instructions on how to download and install the BlackBerry device update service software on to your PC at the webpage below:

      http://uk.blackberry.com/services/devices/#tab_tab_upgrade

      The process is simple and straightforward, but if you do have any questions or problems you can contact Orange customer services, who will be happy to help you.


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    • View Answer at http://help.orange.co.uk/orangeuk/support/personal/487095
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