- Question
How do I fix a problem with my phone?
- Answer
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This tool is an interactive diagnostic tool designed to help you troubleshoot a hardware or software fault with your phone.
How does it work?
- First you need to select your phone from a list.
- Then we'll ask you to describe the issue you have with your phone, in your own words.
- We'll then look up your fault symptom in our knowledgebase.
- Finally, the tool will guide you through simple troubleshooting steps, using video instructions wherever possible, to help you fix your phone.
- View Answer at http://help.orange.co.uk/orangeuk/support/personal/590047#content=view_selection
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- Click a problem area below for more Mobiles solutions
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