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  • Question

    How do I setup Mobile Mail?

    • Answer
    • Depending on the nature of the device (to be used for messaging or entertainment etc), the Mail client will either be found on the home screen or easily discoverable in the main menu. Samsung Social Hub phones use the same push mail supplier as Orange to service their Social Hub product. Orange use the native email client on these phones to support the email offer. Click on the email icon to set up Mobile Mail.

      Using Mobile Mail

      1. click on the Mail icon to start the application, a splash screen showing the Mail icon be displayed
      2. select the email service provider you want to use, if you select work please go to step 6
      3. enter your email address and password and click next
      4. If the email address entered is from a provider that supports contacts and calendar sync you will be asked if you want to sync this information with your phone. This will bring the contact information you have stored with your email service provide into the address book on your phone and can help save time when sending emails using Mobile Mail. Typically this service works with Hotmail, Yahoo and Gmail.
      5. you will be asked if you want to set up another email address. If you click no you'll be taken to your inbox which will have begun to populate. If you say yes you'll be taken to step 2
      6. to set up a work email address, click "work" from the provider list or "Exchange email"
      7. your employer's email system must be set up so that it can be accessed using Microsoft Exchange server. Click "set up Exchange server" button
      8. enter the web server address. If you do not know this please contact your employer's IT Manager
      9. enter your username and password. If you do not know this please contact your employer's IT Manager
      10. you will be asked if you want to set up another email address. If you click no you'll be taken to your inbox which will have begun to populate. If you say yes you'll be taken to step 2

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    • View Answer at http://help.orange.co.uk/orangeuk/support/personal/504747
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