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  • Question

    using your mobile phone abroad

    • Answer
    • if you're on pay as you go:

      Great news - your phone is already set-up to be used abroad, you don't need to do anything except relax and enjoy your trip, although you may want to top-up before you go. 
       


      if you're on pay monthly: 

      To check whether your phone is already set-up to use abroad sign-in to Your Account, or call us on 150 from your Orange phone (07973 100 150 from any other phone) and follow the instructions. You'll need to call us at least 24 hours before you leave the UK to get set-up, if you're leaving within the next 24 hours give us a ring anyway and we'll do everything we can to help.

      There's no connection fee or monthly charge to set-up your phone to be used abroad, but connection is subject to status and we may ask for a deposit. 

      You only need to set up your phone once. After that, it's always ready to use abroad.

       

      tip: Your can check within Your Account to see if you have international access. An airplane symbol will be displayed at the top right of your screen if you do.


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    • View Answer at http://help.orange.co.uk/orangeuk/support/personal/using-your-mobile-abroad/4
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