Home / Product Selection / Energy / Meter Readings / How do I change my pay as you go meter to a credit meter?
  • Question

    How do I change my pay as you go meter to a credit meter?

    • Answer
    • We may be able to exchange your meter if:

      • you're over 18 or somebody over 18 is willing to take responsibility for your account
      • you're not in debit on any British Gas account
      • you're not in credit by over £50 (we suggest you run your credit down as much as possible as we can't transfer large amounts to your new credit meter)

      Take an up-to-date meter reading and call us on 0800 048 0303*. We'll do a credit check in your name. If you pass the credit check we can arrange for a date for your meter to be exchanged and discuss your payment options.

      Prefer not to be credit checked? We can still exchange the meter if you pay a security deposit upfront, based on your consumption history. Call us on 0800 048 0303* to discuss what this payment would be for you.

      Our phone lines are open 24 hours a day, 7 days a week.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=926
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