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  • Question

    How do I read my meter?

    • Answer
    • Each type of meter is read slightly differently.

      Here is a guide to the different types of gas and electricity meters and how to read them:

      On this page: Gas meters: | Electricity meters:

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      Gas meters



        Meter reading is 00254. Write down the 5 numbers shown from left to right. Ignore the number(s) after the decimal point which may be shown 
        in red.



        Meter reading is 2988. Write down the 4 numbers from left to right. 
        Ignore the number(s) shown in red.

        Meter reading is 6456. Read the 4 dials from left to right along the 
        bottom row only-ignore any others. Write down the number closest to 
        each pointer.

        Submit your meter reading online

      Electricity meters:



        Meter reading is 07220. Write down the 5 numbers shown from left to right. Ignore the last number(s) which may be shown in red.



        Meter reading is 56315, 27457. For both top and bottom rows, write down the numbers shown left to right. Ignore the last number(s) which 
        may be shown in red.

        Some two rate meters only have one digital display and they either flash 
        up the different rate readings in a cycle or you need to press the button 
        to make the display cycle through the readings for each rate. 

        Meter reading is 74496. Read the first 5 dials from left to right, ignoring 
        the dial marked 1/10. Write down the number that the pointer has just passed - use the lower of the 2 numbers either side of the pointer.

        It's important to note that the sequence of numbers on each dial 
        alternates from clockwise to anti-clockwise.

        Submit your meter reading online

        Take a note of the date you read the meter. Remember, if you give us regular readings when we ask for them, we won't have to send you an estimated bill.

        Having problems with your meter?

        If your meter has stopped or you're having other problems reading your meter, call us on 0800 048 0202*.

        *Calls may be recorded and/or monitored for quality assurance and compliance purposes.



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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=1660
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