- Question
How often should I read my meter?
- Answer
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If you're a quarterly billed customer, we ask for a meter reading at least once a quarter. This is so we can send you an actual bill rather than an estimated one.
When we need a reading, we may email, text or phone you.
If you're on EnergySmart, we ask for a meter reading every month.
Submit your meter reading online
For safety reasons and as required by law, we will still send an authorised meter reader to inspect your meter from time to time.
- View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=5647
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