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  • Question

    Who will get smart meters first?

    • Answer
    • The customers likely to receive their smart meters first are those who have dual fuel contracts with at least one meter due for replacement.

      We will try to meet other customers' requests for smart meters, though there are some circumstances when we can't install them yet - for example, in some high rise flats or in areas with poor signal coverage. We're working on the best technology for each situation so that we should soon be able to install them everywhere.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=13,CASE=3782
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