- Question
Are standard Home Move visits free of charge?
- Answer
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Standard installations for a Home Move are free, and this is the case for the majority of our customers. This will be established by our engineer on the day of the visit.
A standard installation covers:- Installing your dish and Sky box(es).
- Connecting boxes to a standard BT type master socket.
- Neatly running cabling external and internal (e.g. skirting boards, door frames etc).
In some cases examples of a non-standard installation could involve:
- Difficulty accessing the dish location safely using standard equipment.
- Concealing cables (in lofts, cavity walls, under floor boards etc.).
- Installation of additional cabling to link to a communal system.
Non-standard installations may need to be carried out by independent engineers who may charge you for the work – this will be agreed before any further booking is made. Third party charges may apply for Sky Broadband and Sky Talk.
- View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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