Home / Product Selection / SetTop / Moving Home / Can I choose a time slot?
  • Question

    Can I choose a time slot?

    • Answer
    • When you are booking your installation you will be able to choose from a list of available dates. We will do our best to install Sky TV on the date you select and will confirm the date by email once your order has been processed. 
        
      on your allocated date, you can request a morning or afternoon installation time, either between 8am and 1pm, or between 12pm and 5pm. This is however, unavailable in some areas. In these areas, our 'all-day call' policy applies. Our engineer could arrive at any time during this slot, so if you've booked a morning slot and you are the last person they call on, the engineer may arrive at 1pm and the installation would be finished some time after this. 

      You don't need to call us to confirm your appointment unless you need to rearrange it or we have your details listed incorrectly. 

      If you need to rearrange your appointment, you can do this here 
       
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    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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