Home / Product Selection / SetTop / Moving Home / Do I need an engineer to install my phone line?
  • Question

    Do I need an engineer to install my phone line?

    • Answer
    • If you don’t have any BT-type phone sockets in the property you will need a visit from a BT Openreach engineer. We will confirm when you place your order whether you will need an engineer visit or not and we can arrange this for you if you do need a visit.  Just let us know that you want Sky Line Rental at your new home when you complete the online booking process and a member of our home move team will contact you 

      Can I rearrange my telephone engineer visits?  

      If you are not going to be available on the day and time you've booked your engineer visit for Sky TV or Sky Talk installation, please try to let us know. Please follow the Need to contact us? link on this page. On the following page you'll be able to enter your query so we can find the right team to help you. We will arrange another appointment as soon as we have an engineer available. 

      When are the telephone engineers available?  

      Sky's telephone engineers can come on any week day apart from bank holidays, so it should be easy to find an appointment that suits you. 
       
    •  
    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
    •  
    •  
    • Not the answer you were looking for?
    •  
    • Click a problem area below for more SetTop solutions
    •  
    •  
    •  
    •  
    • Loading
    •  
ad_holder