Home / Product Selection / SetTop / Moving Home / Does someone need to be in the house when the engineer comes?
  • Question

    Does someone need to be in the house when the engineer comes?

    • Answer
    • Yes, the engineer will not enter the house if no one is home.  We need an adult (over the age of 18) present before we can enter the property, to make decisions regarding the satellite dish location and the cable route into the house.
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    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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