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  • Question

    Housekeeping. Please wait

    • Answer

    • On screen message: Housekeeping

      If you receive a "Housekeeping - please wait" on-screen message, your Sky+HD box is trying to complete a procedure on the internal hard drive. Please wait for your box to resolve the problem.

       

      If your Sky+HD box continues to display "Housekeeping. Please wait" for more than two minutes it may have stalled. Please reboot your box to reset the system.

      1. Press and hold the standby button on your Sky remote control until the standby light on your Sky+HD box turns red.
      2. Switch off the power plug to your Sky+HD box at the mains socket.
      3. Check there are no lights remaining on your Sky+HD box.
      4. Switch the power supply back on at the mains socket.
      5. Ensure the red standby light on the box has re-appeared, then wait for 3 minutes.
      6. Press sky on your remote control and the light on your Sky+HD box will turn green.

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    • View Answer at http://www.sky.com/helpcentre/tv/sky-plus-hd/error-messages/housekeeping-please-wait/
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