Home / Product Selection / SetTop / Moving Home / How many days do Sky require for me to cancel my installation if my move isn’t going ahead?
  • Question

    How many days do Sky require for me to cancel my installation if my move isn’t going ahead?

    • Answer
    • You can cancel your job at any time, right up to the day before the visit.  However the sooner you let us know you don’t need our engineer to visit then the more likely we are to be able to help another customer in the timeslot we had allocated for your home move. 

      If you need to rearrange you can do this here
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    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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