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  • Question

    How to choose your payment method

    • Answer
      • Change payment method

        As of January 1st 2011, Sky now no longer accepts cheques or postal order payments. If you currently pay your Sky bill at the Post Office or Bank, you can continue to do so, but we do not accept cheques or postal orders made out to Sky that are sent directly to us.

         

        It's easy to change your payment method online - visit our Choose Payment Method * page and enter the details of the account or card you wish to use.

         

        It's handy to know that if you ever change your bank or credit card, you can update your details at any time without even calling us. You will need to sign in using your Sky iD - if you cannot remember the username or password, follow the link and use the prompts on the sign in page for a reminder.

         

        You can pay your Sky bill in various ways, but we recommend setting up a regular Direct Debit payment. This will ensure your bill is always paid on time. You'll see the Direct Debit agreement when you choose this option - please read it carefully before saving your changes. You can also pay your monthly subscription by regular debit or credit card payments, for an additional monthly charge of 50p/€0.75. 

        When you have updated your account, we'll send you a confirmation email and you can print a copy of your new setup.


        Did you know we have a free automated self-service phone line on 08002 600 400 

        where you can: 
         

        • Find out the balance on your account
        • Make a payment 
        • Set up or amend Direct Debit and credit card details on your account (find out more about changing your payment method in the link below).


        With this self-service line, you won’t have to wait in a queue and the change to your Sky account or subscription will be done in no time. 

        It is also possible to manage your account using your Sky Remote. To get started, pressinteractive. Choose the following options from the menus that appear: Sky Active > My Sky account. You will need to use your viewing card PIN** to access the service. 
        In the meantime, why not check out our Help Forums.



        * Sign in required, if you do not have an account, you can follow the 'Sign up' link to create one. If you have forgotten your sign in details, follow the link and use the prompts on the sign in page for a reminder. 

        **Not your credit or debit card PIN. Follow the link to find your Sky viewing card PIN.

         

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    • View Answer at http://www.sky.com/helpcentre/account-and-billing/payments-and-billing/change-your-payment-method/
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